Refund Policy

We want you to try the FAVIX Bamboo Compression Knee Sleeve completely risk-free.

60-Day Money-Back Guarantee

You have 60 days from the day your order arrives to try it. Wear it every night. If your mornings aren't easier, send it back for a full refund - no questions asked, no restocking fee. We'll even cover return shipping.

How to start a return

Email us at support@favixstore.com with your order number. We'll send you a prepaid return label and instructions. Refunds are issued to your original payment method within 5-10 business days after we receive the return.

Exchanges

Wrong size? We'll exchange it free of charge. Just email us with your order number and the size you need.

Damaged or defective items

If your item arrives damaged or defective, contact us right away at support@favixstore.com and we'll make it right with a replacement or a full refund.